No Zappiq branding

See how Zappiq AI goes from signup to qualified leads.

This walkthrough shows the real customer path: create the account, train the chatbot on your website, tune the dashboard, and go live with a system that starts capturing enquiries fast. We stay involved after launch to tighten the setup.

Start free setup Watch the demo

1 minute setup 2 minute fine tune Team review included

Three-step launch

Start with the essentials. Fine tune only where it matters.

The signup flow asks for just enough to get started. Settings are there for quick polish, not heavy setup work.

01

About 1 minute

Enter your business name and website URL.

Add your business name, paste your website link, and choose the assistant goals. Zappiq trains from the website content and creates your embed script.

02

About 2 minutes

Do a small settings tune-up.

Adjust the bot name, brand color, welcome message, quick start buttons, and goal type. Advanced users can review the system prompt from the settings screen.

03

Our team takes it from here

Add the widget to your website and start collecting leads.

Paste the embed script into your website. The chatbot starts answering visitors and capturing contact details while our team reviews and improves the setup.

Settings after onboarding

The dashboard keeps the important settings close at hand.

After onboarding, most changes happen in Settings. You can tune the widget identity, welcome message, quick start buttons, goal type, advanced prompt, tracking, and webhook options from one place.

Widget identity

Set the bot name, accent color, logo or avatar, and welcome message so the chatbot feels like it belongs on your website.

Quick start buttons

Add tap-to-send options such as booking, quote requests, services, pricing, or contact questions.

Goal type and prompt

Choose Leads, Support, or both. The advanced system prompt is available when you need deeper behavior control.

app.zappiqai.com/settings

Settings

Customize your widget and manage integrations

Bot identityBrand

Goal typeBoth

Pro tabs2

Bot identityBot name, brand color, logo, welcome message, and quick start buttons.

Bot behaviourGoal type plus advanced system prompt editing when needed.

TrackingMeta Pixel, GA4, and Google Tag Manager fields for Pro users.

WebhookHTTPS webhook URL for Pro users who want leads sent to CRM or automation tools.

Highlighted prompt note

Prompt edits are powerful, so protect the lead flow.

The advanced system prompt controls tone, boundaries, qualification, and contact capture. Our team reviews and improves it for you, but you can still adjust it in Settings.

When using Claude, ChatGPT, or another AI to improve the prompt

Ask it to improve clarity and business detail without removing the lead capture logic. The chatbot should still answer the visitor, qualify the enquiry, collect contact details, and send the lead for follow-up.

Safe instruction to include:
Improve this Zappiq AI system prompt, but do not break the lead capture logic. Keep the flow that answers the visitor, qualifies the enquiry, asks for contact details, and sends the lead for follow-up.

System prompt caution

Changing tone is fine. Removing qualification steps, contact capture, fallback behavior, or follow-up instructions can reduce usable leads.

Pro feature notes

Tracking and webhook controls stay in Pro.

Use the standard built-in lead delivery when you are getting started. Pro users can connect campaign tracking and custom lead delivery workflows.

Pro only

Ad tracking

Connect Meta Pixel, Google Analytics 4, or Google Tag Manager to understand which campaigns generate chatbot leads.

Custom webhook

Use webhook only when your email workflow is ready.

When you add a custom webhook, lead delivery moves to your webhook workflow and Zappiq's built-in email lead system stops working for that setup.

Email precaution

Set up email notifications in your CRM or automation.

If you send leads to Zapier, Make, n8n, your CRM, or your own backend, make sure that system sends the email alerts your team expects — Zappiq's built-in email lead alerts stop once a webhook is active.

FAQs

Common launch questions.

A quick set of answers for the questions teams usually ask before putting the chatbot live.

The basic flow asks for your business name, website URL, and assistant goals. If the website scan cannot read enough content, you can add a short business description, main service, and service area.

Most teams only adjust the bot name, brand color, logo or avatar, welcome message, quick start buttons, and goal type. The advanced prompt is optional.

Yes. Our team reviews the setup and improves the prompt, business context, and lead capture behavior so the chatbot performs better in real conversations.

Yes. You can edit it from the advanced settings area. Keep the qualification and contact capture flow intact so the chatbot continues producing useful leads.

No. Ad tracking and custom webhook access are Pro features. Tracking supports Meta Pixel, GA4, and Google Tag Manager fields.

Zappiq sends leads to your webhook workflow, and the built-in email lead system stops working for that setup. Your CRM, webhook, or automation should send the email notifications instead.

Ready to train your website chatbot?

Start with your website URL, add the business details that matter, and let Zappiq AI help capture better leads.

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